Last updated: January 2026

Privacy Policy — Full details on how your information is protected on the 77zk platform.

Your privacy matters most to us. This page covers everything about how 77zk collects, uses, and protects your personal information.

Your privacy is our responsibility: By creating an account or using the 77zk platform, you consent to this Privacy Policy. We use international-standard security technology to protect your data.

1 Introduction & Scope

77zk online gaming platform ("77zk", "we", "us", "our") is fully committed to protecting the privacy of your personal information. This Privacy Policy ("Policy") applies to the 77zk.app website and all associated mobile apps and services.

In this Policy, we explain what types of information 77zk collects, why we collect it, how it is stored, and what rights you have over your data. We believe transparency is the foundation of trust, which is why this Privacy Policy is written in plain, straightforward language so every member can understand it easily.

77zk complies with Bangladesh and international data protection regulations. Our Data Protection Officer continuously monitors how your information is handled to ensure proper compliance.

2 What information we collect

During your use of the 77zk platform, we collect certain information from you at various points. This information is gathered in two ways — data you provide directly and data collected automatically.

Information provided directly:

  • Full name, date of birth and gender
  • Email address and phone number
  • Current address and country
  • A copy of your National ID or passport for identity verification
  • Payment details (Mobile Banking/Nagad number, bank account details)
  • Information provided when contacting support

Automatically collected information:

  • IP address and browser information
  • Device type, operating system and device ID
  • Session duration, page visits, and click data
  • Gaming history, bet records and transaction logs
  • Approximate location (city and country level)

We never store your full payment card number or banking PIN. Payment details are held only as encrypted tokens.

3 Why we use your information

77zk uses your personal information only for specific, legitimate purposes. The table below clearly sets out why we collect and use your data.

Purpose Data Used Legal basis
Account creation and management Name, email, phone Contractual Requirements
Identity Verification (KYC) National ID, date of birth Legal obligation
Payment Processing Payment details, transaction logs Contractual Requirements
Fraud Prevention IP, device, and gaming patterns Legitimate Interests
Customer support Contact information, issue description Contractual Requirements
Promotional Offers & Bonuses Gaming history, preferences Consent
Reporting to Regulatory Authorities Transaction records Legal obligation

4 Data Sharing & Disclosure

77zk never sells your personal information to third parties for commercial purposes. However, there are specific circumstances in which data may be shared.

  • Payment Processors: Limited data is shared with payment partners to process bets and withdrawals.
  • Game Providers: Session data is shared with licensed software companies to ensure uninterrupted gaming services.
  • Legal authorities: We may be required to disclose information under a court order or at the direction of a regulatory authority.
  • Fraud Prevention Agencies: Limited data may be shared with international organizations for anti-money laundering purposes.
  • Business Transfer: In the event of a merger or acquisition, data may be transferred with prior notice.

All third parties are required to comply with 77zk's privacy standards and may only use data for the specific purposes they have been authorised for.

6 Data Protection Measures

77zk protects your data using industry-leading technology and processes. Our security operates across multiple layers, so your information stays protected even if one layer is compromised.

  • TLS 1.3 and SSL 256-bit encryption — applied to all data transmissions
  • Data stored in databases with AES-256 encryption
  • Two-Factor Authentication (2FA) Available
  • 24/7 security monitoring and automated suspicious activity detection
  • Regular third-party security audits and penetration testing
  • Staff data protection training and access controls

In the event of a data breach, 77zk will notify the relevant regulatory authority within 72 hours and inform affected members as soon as possible.

7 Data Retention Period

77zk retains your information only for as long as necessary. Even after account closure, certain data may be kept for a defined period to meet legal obligations.

Data Type Retention period Reason
Account information 5 years after account closure Legal obligation
Transaction records 7 years Anti-money laundering regulations
KYC documents 5 years after the end of the relationship Regulatory Requirements
Gaming Logs 3 years Dispute Resolution
Support conversations 2 years Service quality improvement
Marketing Consent Until consent is withdrawn Consent-based

8 Your Rights Over Your Data

As a 77zk member, you have a number of important rights regarding your personal information. Contact our support team to exercise any of these rights.

Your data rights

You have full control over your personal information on the 77zk platform.

Right of access

You have the right to know what information we hold about you. Upon request, a full copy of your data will be provided within 30 days.

Right to rectification

If any of your information is incorrect, you may request a correction. We will update it with accurate details as quickly as possible.

Right to Erasure

You may request deletion of your data where no legal obligation requires its retention. This right applies after account cancellation.

Right to Restrict Processing

In certain circumstances, you may request that processing of your data be restricted, particularly during an ongoing dispute.

Right to Data Portability

You may request an export of your information in a machine-readable format (CSV/JSON).

Right to object

You have the right to object to direct marketing or automated decision-making.

9 Protection of minors' data

77zk is an adults-only (18+) platform. We do not knowingly collect information from anyone under the age of 18. Age verification is mandatory at registration.

  • No one under the age of 18 may register
  • Any data collected from a minor inadvertently will be deleted immediately.
  • Complaints from parents or guardians will be resolved within 24 hours.
  • If fraud is detected during age verification, the account will be permanently suspended.

10 Third-Party Services & Links

The 77zk platform integrates with various third-party game providers and payment services. These third parties have their own privacy policies, and their data collection is governed by those policies.

  • All third-party partners are selected by 77zk through a rigorous vetting process
  • Only the minimum data necessary to deliver the service is shared with third parties.
  • Data Processing Agreements (DPA) are in place with all partners
  • Third-party operations are reviewed on a regular basis.

77zk does not use social media plugins or external advertising networks, which significantly limits third-party tracking.

11 Privacy Policy Updates

77zk may update this Privacy Policy as needed. Depending on the nature of the change, we will notify you in advance.

  • Major Updates: Notice will be sent to your registered email address at least 30 days before any changes take effect.
  • General updates: You will be notified by an updated "Last Updated" date at the top of the page.
  • Urgent Updates: If an immediate change is required for legal reasons, a notification will be posted on the platform.

Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy. If you do not agree to the new policy, you have the right to close your account.

12 Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our Data Protection Team. We typically respond within 7 business days.

Data Protection Officer, 77zk
Email: [email protected]
General support: [email protected]
Response time: 7 business days (privacy requests), 24 hours (urgent matters)

If we are unable to resolve your concern, you have the right to lodge a complaint with the data protection authority in your country.

Why 77zk deserves your trust

Our commitment to data protection goes beyond words — it is demonstrated at every step.

SSL 256-bit encryption

Every data transfer is protected with the same level of encryption used by banks. No one can intercept or read your data in transit.

Licensed & Audited

77zk operates under an international gaming license. Regular third-party security audits ensure that everything remains fully compliant.

Two-Layer Security

Enabling 2FA means that even if your password is compromised, no one can access your account. It adds a second layer of protection for your information.

Minimum Data Collection

We only collect information that is necessary to provide our services. We never request or retain data that is not needed.

Transparent retention policy

The retention period for each type of data is clearly stated. Once expired, data is securely deleted.

Consent-based marketing

Promotional messages are never sent without your consent. You can opt out of marketing emails at any time.

Common Privacy Questions

Here are answers to the questions our members ask most often.

No, 77zk never sells your personal data. We only share limited information with specific partners when strictly necessary to provide our services, and those partners are not permitted to share it further.

Email [email protected] to request deletion of your data. Certain information (such as transaction records) must be retained for a set period due to legal obligations, but all other data will be deleted within 30 days.

Yes, completely secure. We never store full card numbers or banking PINs. Payment information is held only as encrypted tokens and processed in accordance with PCI-DSS standards.

Absolutely. Every promotional email includes an unsubscribe link at the bottom. You can also turn off marketing communications through your account settings or by contacting support.

77zk stores data in international-standard data centers. All data transfers comply with international data protection standards, and the necessary contractual safeguards are always in place.

Join a Safe & Transparent Platform

Your privacy is fully protected at 77zk. Register today and enjoy a world-class, secure gaming experience.

বাংলা